Every review answered, in your own voice.
Weekly replies, drafted in your tone and sent on schedule. A low rating never gets an automated reply, a person reads it first, every time.
Weekly replies
Every review answered in your own brand voice, on a fixed weekly schedule
Human gate on 1 to 3 stars
Every low-rated review goes through a person before a reply goes out
Review requests
Prompts sent at the right moment, not a blast to everyone at once
Cross-platform monitoring
Google, Facebook, and the industry platforms your customers actually use
What every tier covers
Full inclusions and current pricing are on the pricing page. This is what the work actually is.
Weekly review replies, in your brand voice
Drafted from your tone of voice, not a generic template, and sent on a fixed weekly schedule. In every tier.
A human gate on every 1 to 3 star reply
A low-rated review never gets an automated reply. It goes to a person first, every time, regardless of tier.
Review requests
Sent at the point a customer is most likely to leave one, not as a blanket blast that annoys everyone else. In every tier.
Cross-platform monitoring
Google and Facebook as the core, plus the industry-specific platforms relevant to your business. In every tier.
Monthly reputation summary
Volume, rating trend, and response time, in the same report as your listing and (on Growth and up) website numbers.
Unified inbox and CRM
On Authority, review activity sits in the same inbox as WhatsApp, email and social messages, with a dedicated account manager watching it.
See tiersThis runs on the Command Centre, the same system we use ourselves
Watch a reply get drafted, then approve it
The same tone-drafting and approval-queue pattern behind live client accounts, running in your browser.
Pending 0
Replied & posted 0
Honest label: the reviews above are illustrative samples, and replies are drafted by a tone-conditioned template engine running entirely in this browser tab. Nothing here touches a server. The live LocalEnhance service connects to your real Google Business Profile and Facebook reviews, drafts with AI tuned to your brand voice, and always waits in an approval queue. Nothing posts without your sign-off.
Questions about reviews and reputation
Do you auto-post replies to negative reviews?
No. Every review at 1 to 3 stars goes through a person before a reply goes out, on every tier. Automation drafts a suggested reply; it does not send one to a low-rated review on its own.
What does "in your brand voice" actually mean?
A short interview at onboarding sets the tone: formal or casual, how you sign off, words you do and don't use. Every drafted reply is checked against that, not a single generic template applied to every client.
Which platforms do you monitor?
Google and Facebook as the core of every plan, plus the industry-specific review platforms relevant to your business, tracked from onboarding.
How fast do reviews get answered?
Weekly, on a fixed schedule, on every tier. Authority tier moves review activity into the unified inbox alongside your other channels, with a dedicated account manager watching response time.
How is this priced?
Per location, on a fixed monthly tier alongside profile and listing management. See the pricing page for current rates and exact inclusions. See pricing.
See what your reviews are costing you.
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